Cookie Policy
(Updated 02nd July 2015)
What are cookies?
A cookie is a text file containing small amounts of information which is placed
by a website within a computer or device through your web browser; the cookie is
subsequently sent back to the same website by the browser.
Cookies are designed to assist your computer or device to remember something the
user has done within that website e.g. remembering that the user has logged in,
or which buttons have been clicked.
There are specific cookies related to knowing a user is logged in or not. These
are known as authentication cookies. Authentication cookies are important for
the website to know what information to show you, or if it needs to ask you to
log in.
If you wish to find out more about cookies, we find this website quite helpful
www.aboutcookies.org.
Firestorm Cards is not responsible for the content of external
websites
By using the Firestorm Cards website, mobile website, you are agreeing to our
Privacy and Cookie policies and consent to the use of cookies and similar
technologies by us and our carefully selected third party partners as described
in these policies. If you do not agree to such use, please see the Managing Your
Cookies section for details on how to adjust your settings.
Cookie terminology
Session cookies - only last for the duration of your browsing session on the
website. Your web browser would normally delete these when you close the
browser.
Persistent cookies - these last longer than the browser session e.g. if you log
into a website and then return to the website some days later, the website knows
who you are and displays a welcome message to you. Persistent cookies enable
this to happen.
First party cookies - these are set by the domain (or sub-domain) in the web
browser e.g. at Firestorm Cards, our first party cookies are set by
FirestormCards.co.uk
sub-domains.
Third party cookies - these are set by a different domain to the one on the
website you are looking at. Third party cookies are used for a variety of
reasons. These are outlined in the third party cookie section.
Cookies - Frequently Asked Questions
Why does Firestorm Cards use cookies?
At Firestorm Cards we use cookies and similar technologies to facilitate reservations and
home delivery orders, and to recognise customers and understand and facilitate
the customer browsing and shopping behaviour. This enables us to understand what
elements of our site work well, and which ones don't. We use this information to
improve our website to offer the best shopping experience for you, our
customers. Our website also employs cookies and similar technologies placed by
our carefully selected third party partners to help provide you with relevant
advertising and manage our commercial relationship with those partners.
Do I have to accept cookies?
To make full use of the Firestorm Cards shopping experience, cookies need to be enabled on
your browser; certain features will not work if you reject cookies. Cookies are
used to offer a personalised experience when browsing the website on your
computer, tablet and mobile phone.
If you choose not to allow cookies you will still be able to browse the site but
your experience will not be as good as if you have cookies enabled. Without
cookies you will not be able to place a home delivery order or make reservations
as cookies are required for the ordering process to be completed.
Are cookies used on web, mobile and tablet?
Yes, cookies, or other data storing devices are used on all of our digital
channels (web, mobile and tablet).
How long do you keep cookies for?
On the whole we only keep cookies for the duration of your visit to one of the
Firestorm Cards channels (website, mobile website etc). Cookies
placed by our carefully selected third party partners may be retained for
longer.
Do cookies contain my personal information?
No, cookies do not contain confidential information such as your home address,
telephone number or credit card details. Firestorm Cards does not control what information
is stored by third party cookies.
Managing your cookies
You have different options to manage the cookies on your computer or device. You
can change your browser settings to prevent cookies from being accepted, or,
depending on which browser you are using, you might be able to receive an alert
when a website is trying to place one on your browser. With most browsers you
can allow first party cookies to be set but refuse third party cookies.
If you change your cookie preferences, you will still be able to browse around
the site but certain functions will not be available, for example you will not
be able to place a reservation or a home delivery order, set up a new account or
access an existing account. Also, by not allowing cookies, some of our standard
functionality will not work, for example deleting certain cookies will remove
items from your trolley or sign you out of your FirestormCards.co.uk account. Also, in
the basket icon at the top left of the web page, it may appear that you have
items in your basket, although these may actually have been deleted.
Your browsers 'help' menu should tell you how to block cookies or change your
cookie settings. How you adjust your browser will depend on the browser you are
using.
You can delete cookies stored in your browser by using a function in your
browser. Whilst this does not mean you won't collect cookies in the future, it
gives you freedom to delete your cookies after you have been online. This
function is often known as 'clearing cookies'.
Clearing your cookies on one browser of one device does not automatically clear
them on another. You need to clear all browsers on all channels independently.
You can find some helpful information about controlling your cookies on
www.aboutcookies.org this link will open in a new window.
Firestorm Cards is not
responsible for the content of external websites
By using the Firestorm Cards website and mobile website, you are agreeing to our
Privacy and cookie policies and consent to the use of cookies and similar
technologies by us and our carefully selected third party partners as described
in these policies. If you do not agree to such use, please adjust your settings
as set out above.